Our ESG Objectives

We have clearly defined ESG objectives.  These are contained in the table below and summarise what the environmental, social (and economic) and governance are in NSSF’s ESG:

Environmental

  • Developing financial solutions that drive action on climate change and generate other positive environmental impacts
  • Managing environmental risks, including climate-related risks
  • Minimising the environmental impacts of our physical operations
  • Partnering with organisations to advance sustainable development
  • Sustainable cities and communities

Relevant
capitals

Relevant sustainability drivers

  • Environmental protection

Relevant strategic initiatives

Relevant
material matters

Social and Economic

  • Acting in the best interest of our customers
  • Addressing human rights-related risks
  • Developing financial solutions that improve quality of life and generate other positive social impacts
  • Expanding access to education to promote economic opportunities in the communities where we do business
  • Driving economic prosperity and growth in Uganda (support of local suppliers, promoting the growth of Ugandan businesses, support of the agro-industry)
  • Investing in our human capital
  • Promoting diversity, equity and inclusion
  • Strengthening consumer financial health

Relevant
capitals

Relevant sustainability drivers

  • Customer satisfaction
  • Financial resilience
  • Inclusivity
  • Social responsibility

Relevant strategic initiatives

Relevant
material matters

Governance

  • Cultivating a strong risk and control environment
  • Fostering a culture of transparency and ethical behaviour
  • Maintaining effective Board leadership and management processes
  • Participating in political engagement and public policy
  • Safeguarding privacy and cybersecurity
  • Ensuring sound oversight of ESG

Relevant
capitals

Relevant sustainability drivers

  • Customer satisfaction
  • Financial resilience
  • Inclusivity
  • Social responsibility
  • Environmental protection

Relevant strategic initiatives

Relevant
material matters

INTEGRATING ESG AND SUSTAINABILITY IN OUR STRATEGY

The visual depiction of our strategy below illustrates our approach to ESG and sustainability, which is premised on:

Creating
value

Identifying commercial opportunities to address ESG challenges.

Protecting value

Identifying and responding early to ESG-related risks.

Enabling
value

Leading broader change by using our influence through collaboration across the value chain.

Sustainability drivers

Furthermore, we have identified five sustainability drivers which are based on assigning value to the capital assets we depend on for our economy and society to flourish, as they are all interdependent.

Our sustainability drivers are:
  • Customer satisfaction
  • Social responsibility
  • Financial resilience
  • Inclusivity
  • Environmental protection


Our strategy is underpinned by good corporate governance which is implemented in an integrated manner, promoting an ethical culture, good performance, effective control and legitimacy.

INTEGRATING SUSTAINABILITY AND ESG INTO OUR FY 2025 STRATEGY

Good corporate governance is implemented in an integrated manner, promoting an ethical culture, good performance, effective control and legitimacy

Measured through defined Key Performance Indicators to track performance included in the organisation’s Balanced Scorecard and cascading to employee scorecards. Reward and remuneration is linked to both individual and business performance.

CUSTOMER SATISFACTION

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