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Our purpose can only be realised through collaboration with our stakeholders to understand their needs and expectations. During the financial year, we positioned ourselves as an invaluable partner for anyone to take charge of their future for financial security and realise their dreams. We believe anyone and everyone deserves an opportunity to change the way their story ends especially in the ‘Now You Can’ universe, made possible through the NSSF Amendment Act 2022.
All our stakeholders have varying interests and we proactively engage with each of them on an ongoing basis to co-create solutions, refresh our markets, and make lives better. The Fund also engages with these groups to gain insights into their needs, perspectives, and share information about our strategy, practices, and performance. We widely share the responsibility for engaging with stakeholder groups across our Fund’s lines of business and corporate functions, and through numerous channels.
Stakeholders include oversight bodies, other government entities, trade unions, media, professional or trade associations, political bodies, specific individuals, service providers, members and management and staff of the Fund.
Our purpose can only be realised through collaboration with our stakeholders to understand their needs and expectations. During the financial year, we positioned ourselves as an invaluable partner for anyone to take charge of their future for financial security and realise their dreams. We believe anyone and everyone deserves an opportunity to change the way their story ends especially in the ‘Now You Can’ universe, made possible through the NSSF Amendment Act 2022.
All our stakeholders have varying interests and we proactively engage with each of them on an ongoing basis to co-create solutions, refresh our markets, and make lives better. The Fund also engages with these groups to gain insights into their needs, perspectives, and share information about our strategy, practices, and performance. We widely share the responsibility for engaging with stakeholder groups across our Fund’s lines of business and corporate functions, and through numerous channels.
Stakeholders include oversight bodies, other government entities, trade unions, media, professional or trade associations, political bodies, specific individuals, service providers, members and management and staff of the Fund.
The Fund endeavors to communicate effectively and consistently with all key stakeholders depending on each stakeholder’s information needs and the Fund’s communication strategy. The strategy informs the kind of communication, methods of communication, and frequency of communication for each stakeholder. Through communication, the Fund seeks to build understanding with key stakeholders, encouraging consistent dialogue and building trust.
The Fund provides platforms through which stakeholders can participate in its activities, and decisions where applicable, as well as provide actionable feedback to the Fund.
We engage with these groups on an ongoing basis to gain insight into their needs and perspectives, as well as to share information about the Fund’s strategy, practices, and performance. Responsibility for engaging with stakeholder groups is widely shared across the Fund’s lines of business and corporate functions, and we engage through numerous channels.
The Fund endeavors to communicate effectively and consistently with all key stakeholders depending on each stakeholder’s information needs and the Fund’s communication strategy. The strategy informs the kind of communication, methods of communication, and frequency of communication for each stakeholder. Through communication, the Fund seeks to build understanding with key stakeholders, encouraging consistent dialogue and building trust.
The Fund provides platforms through which stakeholders can participate in its activities, and decisions where applicable, as well as provide actionable feedback to the Fund.
We engage with these groups on an ongoing basis to gain insight into their needs and perspectives, as well as to share information about the Fund’s strategy, practices, and performance. Responsibility for engaging with stakeholder groups is widely shared across the Fund’s lines of business and corporate functions, and we engage through numerous channels.
A Board approved Stakeholder Engagement/Management Policy guides stakeholder management and governance, in line with the Fund’s overall business objectives.
The Board, through the Staff and Corporate Affairs Committee, has the ultimate responsibility for our stakeholder engagement.
We measure the quality of stakeholder relationships through defined metrics to monitor satisfaction levels on an ongoing basis.
Overall, for the period under review, we believe that through focused engagement with our stakeholders, we have maintained healthy and mutually rewarding relationships.
A Board approved Stakeholder Engagement/Management Policy guides stakeholder management and governance, in line with the Fund’s overall business objectives.
The Board, through the Staff and Corporate Affairs Committee, has the ultimate responsibility for our stakeholder engagement.
We measure the quality of stakeholder relationships through defined metrics to monitor satisfaction levels on an ongoing basis.
Overall, for the period under review, we believe that through focused engagement with our stakeholders, we have maintained healthy and mutually rewarding relationships.
Below, we demonstrate our commitment, engagement, and quality of our relationships with key stakeholders through the value we have delivered.
Below, we demonstrate our commitment, engagement, and quality of our relationships with key stakeholders through the value we have delivered.
Various platforms are used to improve communication across the Fund and employees are encouraged to participate in two-way communication
Various platforms are used to improve communication across the Fund and employees are encouraged to participate in two-way communication
Address social security-related developments, concerns, and initiatives and sharing lessons and best practice
Address social security-related developments, concerns, and initiatives and sharing lessons and best practice
Through our purchasing procedures, we aim to treat our suppliers fairly and ensure our activities are unbiased and responsible
Through our purchasing procedures, we aim to treat our suppliers fairly and ensure our activities are unbiased and responsible
Commitment to be accountable as a responsible corporate citizen and a valuable partner in making lives better by uplifting society and promoting economic growth
Commitment to be accountable as a responsible corporate citizen and a valuable partner in making lives better by uplifting society and promoting economic growth