Aspiration
Achieving competitive returns and sustainable growth Weighting 30%
Objectives Key Measures Target 2020 2021 2022 Outlook for the year ahead
2022/2023 Target
Increase
contributions
Average Monthly Contribution Collections 125Bn 106Bn 114Bn 125Bn
135Bn
1 Month Employer Compliance rate 52% 56& 51% 55%
52%
Increase income earned Gross Target return on investment 12.98% 13.82% 15.91% 11.62%
11.52%
Improve cost efficiency Expense ratio 1.15% 1.19% 1.06% 1.18%
1.17%